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PRIVACY POLICY

Last Updated: 31/10/2024

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING THE WEBSITE, YOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE. YOU HEREBY PROVIDE YOUR PRIVACY POLICY

City Smart Bazar Private Limited (operating as Fishbot) is committed to protecting your personal information and ensuring transparency in handling data per the Information Technology Act, 2000, and Indian cyber laws. This Privacy Policy explains how we collect, use, and protect information on www.fishbot.in. or our android app.

1. INTRODUCTION

Phone: +91 6355 350 884
1. Information Collection
To provide a seamless shopping experience, we collect and process:

Personal Information: Name, address, contact details, email, and order history.
Financial Information: Payment details (handled securely by certified payment gateways).
Usage Data: Device information, browsing history, IP address, and interaction on our website.
Location Data: Used to enhance service delivery options like location-based promotions or delivery tracking.

2. USE OF INFORMATION

Collected information is used for:

Processing and delivering orders.
Managing customer support and account services.
Conducting marketing activities with user consent.
Personalizing user experience by understanding preferences.
Ensuring security and compliance with legal obligations.

We share your data with third-party service providers to improve our services:

Delivery Partners for order fulfillment.
Payment Gateways for secure processing.
Marketing Providers for customer communications (with consent).
Legal Authorities as required for compliance with Indian laws.

3. Sharing of Information

We share your data with third-party service providers to improve our services:

Delivery Partners for order fulfillment.
Payment Gateways for secure processing.
Marketing Providers for customer communications (with consent).
Legal Authorities as required for compliance with Indian laws.

4. Data Security

Fishbot ensures data security by implementing robust technical measures, including encryption and SSL protocols. Our systems undergo regular assessments to safeguard your information from unauthorized access.

5. Cookies

We use cookies to enhance your experience on www.fishbot.in. You may manage cookie preferences through browser settings.

6. Data Retention

Personal information is retained only as long as necessary for service fulfillment or legal requirements. Data no longer needed is securely deleted.

7. Your Rights

You have the right to:

Access or update your data.
Withdraw consent for marketing communications.
Request data deletion, as permitted by law.

8. Policy Updates

We may update this policy to align with new regulations. Any significant changes will be communicated to you.

For queries, contact us at [email protected] or +91 6355 350 884.

 
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