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Company: Citysmart Bazar Private Limited
Brand: Fishbot
Website: www.fishbot.in
1. Introduction
Fishbot (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and services.
2. Information We Collect
We collect the following types of data:
a) Personal Information
Name
Mobile number
Email address (if provided)
b) Location Data (Important)
Precise location (GPS-based)
Address entered by user
c) Order & Transaction Data
Order details
Purchase history
Payment status (we do not store card details)
d) Device & Technical Data
Device type
App usage data
IP address
3. Why We Collect Your Data
We collect and use your data for:
Delivering seafood orders to your correct location
Showing nearby service availability
Order tracking and delivery updates
Improving user experience
Customer support
Fraud prevention and security
4. Location Data Usage (Google Play Compliance)
We request location access only to:
Detect your delivery address accurately
Enable real-time order tracking
Provide better delivery service
Important Notes:
Location access is used only when required
Users can deny or disable location permission anytime
If disabled, user can manually enter address
We do not track location in the background unnecessarily.
5. Data Sharing
We may share limited data with:
Delivery partners (for order fulfillment)
Payment gateways (for transactions)
Service providers (hosting, analytics)
We do NOT sell or rent your personal data to third parties.
6. Data Storage & Security
Your data is stored securely using industry-standard measures
We implement encryption and restricted access
Data is retained only as long as necessary for service and legal compliance
7. User Rights (India – DPDP Act Compliance)
As per Indian data protection laws, you have the right to:
Access your data
Correct your data
Request deletion of your data
Withdraw consent anytime
To request, contact us at: [Add Email]
8. Data Retention
We retain your data:
As long as your account is active
For legal, tax, or compliance requirements
9. Children’s Privacy
Our services are not intended for users under 18.
We do not knowingly collect data from minors.
10. Permissions Used in App
Our app may request:
Location (for delivery services)
Phone (for customer support calls)
Storage (for app functionality if required)
All permissions are used strictly for app functionality only.
11. Third-Party Services
We may use trusted third-party services such as:
Payment gateways
Analytics tools
These providers follow their own privacy policies.
12. Changes to This Policy
We may update this policy from time to time.
Users will be notified via app or website.
13. Contact Us
For any privacy-related concerns:
📧 Email: support@fishbot.in / emarket.citygroup@gmail.com
📞 Phone: 7016664906
🌐 Website: www.fishbot.in