Data Policy

User Data & Privacy Policy Fishbot (www.fishbot.in)

Fishbot (“we”, “our”, “us”) is committed to protecting the privacy and personal data of its users (“you”, “your”). This Privacy & User Data Policy explains how we collect, use, store, share, and protect your information when you access or use our website, mobile application, or services.

By using Fishbot, you agree to the terms of this Privacy Policy.

1. Legal Compliance
   This policy is governed by and compliant with:
   Information Technology Act, 2000
   Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
   Applicable Indian cyber laws and digital commerce regulations

2. Information We Collect
   2.1 Personal Information
   We may collect the following personal information when you register, place an order, or contact us:
   Full name
   Mobile number
   Email address
   Delivery address
   Login credentials (username/password – encrypted)2.2 Payment Information
   We do not store your card, UPI, or banking details.
   All payments are securely processed via Razorpay Payment Gateway, which complies with PCI-DSS security standards.

   2.3 Automatically Collected Information
   When you visit our website or app, we may automatically collect:
   IP address
   Device type, browser type
   Operating system
   Date, time, and duration of visit
   Pages viewed and actions taken

   2.4 Cookies & Tracking Technologies
   Fishbot uses cookies and similar technologies to:
   Improve website functionality
   Remember user preferences
   Analyze traffic and user behavior
   You can disable cookies through your browser settings; however, some features may not function properly.

3. Purpose of Data Collection
   We collect and use your data to:
   Process and deliver orders
   Communicate order updates and service notifications
   Provide customer support
   Improve website performance and user experience
   Prevent fraud and unauthorized access
   Comply with legal and regulatory requirements

4. Sharing of Information
   Fishbot does not sell or rent your personal data.
   We may share limited data only with:
   Third-party delivery/logistics partners (for order delivery)
   Payment gateway providers (for transaction processing)
   Technology service providers (hosting, analytics, security)
   Government or legal authorities, if required by law
   All partners are obligated to maintain data confidentiality.

5. Data Storage & Security
   We follow reasonable security practices to protect user data, including:
   SSL encryption
   Secure servers and access controls
   Restricted internal access to sensitive data
   Regular monitoring and updates

Despite best efforts, no digital system is 100% secure; however, we continuously upgrade our safeguards.

6. User Rights
   As a user, you have the right to:
   Access your personal information
   Request correction or update of data
   Request deletion of your account (subject to legal obligations)
   Withdraw consent for marketing communication
   Requests can be made via official contact details available on the website.

7. Data Retention Policy
   We retain personal data only as long as:
   Required for service delivery
   Necessary for legal, accounting, or regulatory purposes
   Once no longer required, data is securely deleted or anonymized.

8. Children’s Privacy
   Fishbot services are not intended for users under 18 years of age.
   We do not knowingly collect data from minors.

9. Third-Party Links
   Our website may contain links to third-party websites or services. Fishbot is not responsible for the privacy practices or content of external sites.

10. Limitation of Liability
    Fishbot shall not be held liable for:
    Data breaches caused by third-party platforms
    Unauthorized access beyond reasonable security control
    Force majeure events or cyber incidents beyond control

12. Policy Updates & Changes
    Fishbot reserves the right to modify or update this Privacy Policy at any time.
    Updated versions will be published on the website and become effective immediately.
13. Contact Information
    For privacy-related concerns, data requests, or grievances, please contact:
    Fishbot – Customer Support
    Website: www.fishbot.in

By continuing to use Fishbot services, you acknowledge that you have read, understood, and agreed to this Privacy & User Data Policy.